Great Leadership: A Performance Management Model
Note From Jim: Dan McCarthy of the Whittmore School Of Business offers great advice for coaching performance. Find his post at the link below: Best Always - Jim
EXCERPTS
As a follow-up to the recent post and comments "Are You Managing or Just Nagging?", here's everything you need to facilitate a robust dialog on performance management, with lots of room for grey areas.
Dan McCarthy is the Director of Executive Development Programs (EDP) at the Whittemore School of Business and Economics. He is responsible for all administrative, fiscal, operational, and policy matters associated with the development, delivery, and marketing of Executive Development Programs at the Whittemore School.
The Whittemore School’s Executive Development Program offers executive development designed to meet the specific educational and training needs of individual businesses. For more than 30 years, the Whittemore School has worked collaboratively with companies on a variety of short- and long-term programs, offering intensive study for companies who want to strengthen their management skills, develop leadership capabilities or enhance specific business skills
Access Source And All of Dan's Great Content: http://www.greatleadershipbydan.com/2012/01/performance-management-model.html
Monday, February 6, 2012
Saturday, February 4, 2012
Influence PEOPLE: 700,000 Great Reasons To Use Yellow Sticky Notes
Monday 1/30/2012
by Brian Ahearn
EXCERPTS:
Yes: 50 Scientifically Proven Ways to Be Persuasive, the authors (Cialdini, Goldstein, Martin) cite two studies on the use of yellow sticky notes to show how they engage people and can increase the response rate. In both studies, when a sticky note with a hand written message was attached to a survey cover letter, the response rate to the survey more than doubled when compared to just sending out the survey cover letter
Why does the sticky note with the short message work so well? Because of reciprocity; the principle of influence that alerts us to the reality that people feel obligated to give back when they sense someone has done something for them. Using a sticky note with a handwritten message takes extra time and personalizes the request. Consciously or unconsciously, recipients of the survey responded to that small act in a big way. After all, it’s hard to deny a doubling of the response rate in two separate studies.
Brian Ahearn - Columbus, Ohio, United States - I’ve been in the insurance industry for more than 25 years and have been a part of the State Auto Insurance Group since 1990. A Chartered Property Casualty Underwriter (CPCU) and Competent Toastmaster (CTM), I've been involved in the development and delivery of sales training programs for more than 15 years. In addition to training I'm a sales coach for a dozen regional vice presidents across the country. The focus of my sales training and coaching revolves around ethical influence and persuasion. Having trained under Robert Cialdini, PhD, I'm currently one of only 27 Cialdini Method Certified Trainers (CMCT) worldwide. There’s more than 60 years of behavioral science research to back up this claim - there are scientifically proven ways to get people to say “Yes” to you when you make a request. My goal is to help you understand how to apply that science so you can enjoy more success at work and home.
Access Source And Its Great Content: http://www.influence-people-brian.blogspot.com/2012/01/700000-great-reasons-to-use-yellow.html
by Brian Ahearn
EXCERPTS:
Yes: 50 Scientifically Proven Ways to Be Persuasive, the authors (Cialdini, Goldstein, Martin) cite two studies on the use of yellow sticky notes to show how they engage people and can increase the response rate. In both studies, when a sticky note with a hand written message was attached to a survey cover letter, the response rate to the survey more than doubled when compared to just sending out the survey cover letter
Why does the sticky note with the short message work so well? Because of reciprocity; the principle of influence that alerts us to the reality that people feel obligated to give back when they sense someone has done something for them. Using a sticky note with a handwritten message takes extra time and personalizes the request. Consciously or unconsciously, recipients of the survey responded to that small act in a big way. After all, it’s hard to deny a doubling of the response rate in two separate studies.
Brian Ahearn - Columbus, Ohio, United States - I’ve been in the insurance industry for more than 25 years and have been a part of the State Auto Insurance Group since 1990. A Chartered Property Casualty Underwriter (CPCU) and Competent Toastmaster (CTM), I've been involved in the development and delivery of sales training programs for more than 15 years. In addition to training I'm a sales coach for a dozen regional vice presidents across the country. The focus of my sales training and coaching revolves around ethical influence and persuasion. Having trained under Robert Cialdini, PhD, I'm currently one of only 27 Cialdini Method Certified Trainers (CMCT) worldwide. There’s more than 60 years of behavioral science research to back up this claim - there are scientifically proven ways to get people to say “Yes” to you when you make a request. My goal is to help you understand how to apply that science so you can enjoy more success at work and home.
Access Source And Its Great Content: http://www.influence-people-brian.blogspot.com/2012/01/700000-great-reasons-to-use-yellow.html
Thursday, February 2, 2012
Three States to Require Insurers to Disclose Climate-Change Response Plans - New York Times
February 1, 2012
By FELICITY BARRINGER
EXCERPTS:
Insurance commissioners in California, New York and Washington State will require that companies disclose how they intend to respond to the risks their businesses and customers face from increasingly severe storms and wildfires, rising sea levels and other consequences of climate change, California’s commissioner said Wednesday.
“Our goal is to have the most complete, best and accurate information possible for investors, the insurance industry, regulators and the broader public.”
Last year’s level of natural disasters was unprecedented, according to an August report by the A. M. Best Company, which rates the financial strength of insurers. By late June, the estimated $27 billion in losses suffered by the American industry exceeded the 2010 total.
The disclosure survey will be mandatory for companies writing policies worth more than $300 million nationwide. It was created by Ceres, a Boston-based nonprofit group that leads a coalition of investors and environmental groups in gathering information about business responses to climate change, and prods them to do more.
Robert Hartwig, president and economist at the Insurance Information Institute, an industry trade group,.... He added, “If insurers have shown anything over the course of the centuries in which they have oared it is that they are capable of managing changes in the weather on both the micro and the macro scale.”
Roughly 25 percent of the industry’s large property, casualty and life insurance companies participated in an earlier version of the survey sent out by California and five other states last year. A rule change, combined with California’s partnership with New York and Washington, will mean that 300 of the larger insurers will have to comply. Companies that do not complete the survey could face fines, although it is highly unusual for companies to ignore such directives.
The survey’s contents, Mr. Logan said, “are pretty basic. What the regulators are trying to get a sense of is whether companies have thought about the cost implications for their businesses.”
He added: “The big takeaway from the survey last year is that there is a high level of concern among insurers about the impacts of climate change that is not matched by concrete plans to deal with those impacts. There is a real gap between the risk that’s been identified and plans to address it.” Eleven of the 88 companies surveyed last year, he said, reported having formal policies to manage climate change.
Another group that might benefit from such disclosures, said California’s insurance commissioner, Mr. Jones, are investors in the insurance industry.
“If we feel insurance or energy companies are not incorporating climate risk into their analyses and their boards of directors are not recognizing it,” he said, “that failure to do so endangers the value of that investment.” The result, he said, would not be disinvestment but “engagement with those companies,” because “they are not caretaking their business very well.”
Access Article: http://www.nytimes.com/2012/02/02/business/energy-environment/three-states-tell-insurers-to-disclose-responses-to-climate-change.html?_r=1
By FELICITY BARRINGER
EXCERPTS:
Insurance commissioners in California, New York and Washington State will require that companies disclose how they intend to respond to the risks their businesses and customers face from increasingly severe storms and wildfires, rising sea levels and other consequences of climate change, California’s commissioner said Wednesday.
“Our goal is to have the most complete, best and accurate information possible for investors, the insurance industry, regulators and the broader public.”
Last year’s level of natural disasters was unprecedented, according to an August report by the A. M. Best Company, which rates the financial strength of insurers. By late June, the estimated $27 billion in losses suffered by the American industry exceeded the 2010 total.
The disclosure survey will be mandatory for companies writing policies worth more than $300 million nationwide. It was created by Ceres, a Boston-based nonprofit group that leads a coalition of investors and environmental groups in gathering information about business responses to climate change, and prods them to do more.
Robert Hartwig, president and economist at the Insurance Information Institute, an industry trade group,.... He added, “If insurers have shown anything over the course of the centuries in which they have oared it is that they are capable of managing changes in the weather on both the micro and the macro scale.”
Roughly 25 percent of the industry’s large property, casualty and life insurance companies participated in an earlier version of the survey sent out by California and five other states last year. A rule change, combined with California’s partnership with New York and Washington, will mean that 300 of the larger insurers will have to comply. Companies that do not complete the survey could face fines, although it is highly unusual for companies to ignore such directives.
The survey’s contents, Mr. Logan said, “are pretty basic. What the regulators are trying to get a sense of is whether companies have thought about the cost implications for their businesses.”
He added: “The big takeaway from the survey last year is that there is a high level of concern among insurers about the impacts of climate change that is not matched by concrete plans to deal with those impacts. There is a real gap between the risk that’s been identified and plans to address it.” Eleven of the 88 companies surveyed last year, he said, reported having formal policies to manage climate change.
Another group that might benefit from such disclosures, said California’s insurance commissioner, Mr. Jones, are investors in the insurance industry.
“If we feel insurance or energy companies are not incorporating climate risk into their analyses and their boards of directors are not recognizing it,” he said, “that failure to do so endangers the value of that investment.” The result, he said, would not be disinvestment but “engagement with those companies,” because “they are not caretaking their business very well.”
Access Article: http://www.nytimes.com/2012/02/02/business/energy-environment/three-states-tell-insurers-to-disclose-responses-to-climate-change.html?_r=1
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