My team want re-assurance. What should I do? - SmartCompany Business news, trends and ideas for Australia
[Seven Strategies for Mastering The Power & Art of Active Listening]
Communication skills are obviously vitally important for all of us in any context, but they're especially important for those wanting to be great managers and/or leaders, and they're especially important during these current, difficult times. Just as obviously, communication is a two-way process and involves listening just as much (if not more) as it involves talking.
Many people, however, fail to perform this (that is, the listening) part of the communication process effectively, either because they forget to do it at all, or they view it as a primarily passive activity. But when conducted properly and effectively, listening should be approached as one would approach any other activity. After all, we were given two ears and one mouth for a reason!
Remember to listen next time you're communicating; and implement the following [7 strategies] strategies next time you're listening as part of your attempts to communicate more effectively and notice the significant benefits that can be realised.
Read full article... Master the 7 stratagies: http://www.smartcompany.com.au/executive-coach/20090327-my-team-want-re-assurance-what-should-i-do.html
***********************************************************************
This posting was made my Jim Jacobs, President & CEO of Jacobs Executive Advisors. Jim also serves as Leader of Jacobs Advisors' Insurance Practice.
No comments:
Post a Comment