Building Trust Through Skillful Self-Disclosure - Lynn Offermann and Lisa Rosh - Harvard Business Review
by Lynn Offermann and Lisa Rosh
11:37 AM June 13, 2012
Excerpts:
Psychologists have long known that self-disclosure is one of the hallmarks of intimate relationships. Revealing your motives, intentions, goals, values, and emotions, can increase liking and feelings of intimacy. There is considerable evidence that leaders who disclose their authentic selves to followers can build not only trust, but generate greater cooperation and teamwork as well. Yet successful and strategic self-disclosure is a leadership competency that many leaders have yet to acquire. Used incorrectly, or in the wrong corporate environment, self-disclosure can backfire.
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