HR’s expanding frontier: Local to global partner

HR’s expanding frontier: Local to global partner

Mercer Survey: HR’s expanding frontier: From local to global strategic partner


Excerpts:


Introduction
In today’s world of global companies, with all their diverse cultures and geographies, many organizations are struggling to find a global service delivery model for the administration of their HR and benefit programs.

These companies know that the value of seamless service delivery – across benefit domains and international borders – lies in more efficient and effective management of their benefit programs. As a result, they are seeking global solutions that deliver HR cost efficiencies as well as higher levels of employee engagement, retention, and productivity. Such a solution, it appears, would be just the tool they need to sharpen their competitive edge in the global business landscape.

For a global service delivery model to become a reality, it’s imperative that the HR outsourcing industry develop a deep understanding and clear vision of clients’ evolving needs and challenges. To this end, Mercer’s outsourcing business recently partnered with Harvard Business Publishing to conduct a research study to understand what would help multinational companies manage their benefit programs more efficiently on a global level.

This joint survey was based on nearly 60 interviews with senior-level HR executives – 70 percent of whom hold global positions – at corporate headquarters and regional offices across the U.S., the U.K., Europe, Asia, and Australia (Figures 1 and 2). The purpose of the study was to glean firsthand insight into the global journey companies are embarking on, the speed at which they are moving, factors that may be slowing their progress, gaps between their needs and available solutions, and their expectations for global benefits outsourcing providers in the short and long term.

Access Full Article: http://www.mercer.com/HRexpandingfrontier?utm_source=forbes&utm_medium=banner&utm_content=news300&utm_campaign=hr_out

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http://dreamlearndobecome.blogspot.com This posting was made my Jim Jacobs, President & CEO of Jacobs Executive Advisors. Jim also serves as Leader of Jacobs Advisors' Insurance Practice.