Forbes.Com
4 Tips for Reading Body Language in a Negotiation
Carol Kinsey Goman Mar. 31 2011 - 12:27 pm
Video: 2:33
Excerpts:
In any negotiation you are communicating over two channels – verbal and nonverbal – resulting in two distinct conversations going on at the same time.
Communication research shows that in a thirty-minute negotiation, two people can send over eight hundred different nonverbal signals. If you focus on the verbal exchange alone and ignore the nonverbal element, you stand a high chance of coming away from that negotiation wondering why in the world your brilliantly constructed bargaining plan didn’t work the way it was supposed to.
Carol Kinsey Goman: I am an international speaker, executive coach, and author of “The Nonverbal Advantage: Body Language at Work,” and “The Silent Language of Leaders: How Body Language Can Help – or Hurt – How You Lead.” I’ve published eleven books and over 300 articles in the fields of organizational change, leadership, innovation, employee engagement, collaboration, global business practices, and body language in the workplace. My work has been featured on media such as NPR’s Marketplace and the NBC Nightly News. Prior to founding Kinsey Consulting Services, I was a therapist with a private practice specializing in short-term therapy for behavioral change. I live in Berkeley, California with my husband, Ray, who refuses to change anything.
Access Content Source And Other Great Stuff: http://blogs.forbes.com/carolkinseygoman/2011/03/31/4-tips-for-reading-body-language-in-a-negotiation/
******************************************************** http://dreamlearndobecome.blogspot.com This posting was made my Jim Jacobs, President & CEO of Jacobs Executive Advisors. Jim also serves as Leader of Jacobs Advisors' Insurance Practice.
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