http://www.nytimes.com/2009/01/18/jobs/18career.html?partner=permalink&exprod=permalink
Making the Most of Your Workplace Mistakes
By PHYLLIS KORKKI
Published: January 18, 2009
Acknowledging and correcting errors, rather than denying and concealing them, can prevent a bad situation from becoming worse.
Q. You realize that you made a terrible mistake at work. Your first instinct is to deny that it happened or to cover it up. Then you feel angry and defensive, and want to blame other people. Then you want to hide. Are these reactions normal?
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This posting was made my Jim Jacobs, President & CEO of Jacobs Executive Advisors. Jim also serves as Leader of Jacobs Advisors' Insurance Practice.
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